Where is my Order?

Please check your order confirmation email carefully as many of our Tiny Harlow toys are on pre-order. This means they are not yet in stock.  They will not be sent out to you until the shipment has arrived in our warehouse.

At the top of the product listing, there will be a notification stating if your item is a pre-order and the approximate delivery date. Please check this before placing an order. You can also confirm delivery dates with us by email as sometimes we miss updating this page and our product listings.

 Doll's Accessories

If you have ordered our Tiny Harlow doll's accessories, many of these are currently on Pre-Order. Delivery dates are listed below.

Container delays

Over the last year we have seen unprecedented delays to our deliveries due to maritime industrial strike and port congestion both in Indonesia and Melbourne and then customs and DAFF holds on our containers.

This has caused our containers to be delayed by 2-3 weeks. Unfortunately, this issue is out of our control and we do ask for your patience and understanding. This is happening to small and large businesses across Australia. We have all been affected and it will mean your order won't ship out as per previously advised delivery dates.  
 
Once your order ships?

You will get an email with tracking details once your order ships. Check your spam folder as sometimes they go there. Please check your order upon arrival to ensure there are no mistakes to your order or faults or damage to your items.
We have a strict 30 day return policy. 

ALL DATES BELOW ARE SUBJECT TO CHANGE.
PRE-ORDER PRODUCTS

         
Tiny Harlow Product Order Date When will my order arrive?
Tiny Harlow Rattan Range From Mid April

March '23 UPDATE:

Order has been completed and container has been shipped.

Tiny Textiles Pink Gingham and Lilac Daisy Strollers, Nappy Bag Sets and Carriers

From Early-Late April

March '23 UPDATE:

Order is complete. Lilac and Pink Nappy Bags and Carriers arriving for pre-orders week beginning 3rd April.
Stroller frames arriving Mid-Late April.

Tiny Tummies Chocolate Pudding,  Strawberry Custard food jar sets and Magic Milk and Juice Bottle Sets

First batch has arrived, more stock arriving beginning April.

March '23 UPDATE:

Jars and Magic Milk and Juice have started to arrive.